- Getting Started
- Learning Center
- How Do I?
- Online Help
- Manuals
- FAQs
- Video Training
- PhonePad Trial Lessons
- Articles
- Phone Message Pads
- Logging Phone Calls
- What is PhonePad?
- Digital Phone Message Pad
- Replace Paper Phone Message Pads
- How Receptionist Take Phone Messages
- Phone Message Software FAQ
- Phone Message Templates
- How to Take a Phone Message
- Receptionist Phone Message Etiquette
- Receptionist Tools
- Phone Message Systems for Law Firms
- Managing Phone Messages in Medical Offices
- Phone Message Example
- Phone Message Management
What is PhonePad?
Products
PhonePad
•
Overview
•
Features
•
Why You Need PhonePad
•
Pricing
•
Licensing PhonePad
•
Upgrading from PhonePad 4
MessageSender
•
Licensing MessageSender
•
Setting Up MessageSender
Appointment Calendar
Copyright © 1995 - 2025 Cybercom Software. All rights reserved. Family Owned Business since 1995.
Cybercom Systems International Pty Ltd, trading as Cybercom Software.
PhonePad is a multi-user phone message management system designed to replace traditional paper phone message
pads used in offices.
Instead of writing phone messages on paper slips, receptionists and office staff record messages digitally and send them
instantly to the intended recipient.
PhonePad helps offices capture important call information, deliver messages quickly, and maintain a searchable history
of communication.
PhonePad is developed by Cybercom Software, a software company based in Canberra, Australia.
Why PhonePad Was Created
For decades, offices relied on paper message pads to record incoming calls. Receptionists would write down the caller’s name, phone number, and message, then place the slip on the recipient’s desk. While simple, paper systems create several problems: • messages can be misplaced • handwriting may be unclear • messages may not be delivered quickly • there is no searchable history • multiple staff cannot easily share message information PhonePad was designed to solve these problems by providing a centralised digital phone message system for offices.How PhonePad Works
When a call is received, a receptionist or staff member records the message in PhonePad instead of using a paper slip. Typical information recorded includes: • caller name • company name • phone number • the person the message is for • date and time of the call • the message itself Once saved, the message appears instantly on the recipient’s computer. This allows staff to see messages immediately without relying on physical notes. Because all messages are stored electronically, they can also be searched later if needed.Key Features of PhonePad
PhonePad includes a range of features designed specifically for busy offices.Instant Message Delivery
Messages are delivered immediately to the intended recipient.Multi-User Environment
Multiple staff members can send and receive messages across the office network.Message History
All messages are stored electronically and can be searched later.Organised Communication
Messages are kept in a structured system rather than scattered paper notes.Reliable Record Keeping
Important call information can be retrieved whenever required.Who Uses PhonePad?
PhonePad is used by organisations that receive frequent incoming calls and need to ensure messages are handled accurately. Common users include:Law Firms
Legal offices rely on accurate message tracking for client communication.Medical Practices
Reception staff can record patient messages and send them instantly to doctors or nurses.Accounting Firms
Accountants often receive client calls that require follow-up.Insurance Agencies
Insurance offices handle many incoming calls that must be recorded carefully.Professional Services
Any business with reception staff managing calls can benefit from a digital message system.Replacing Paper Message Pads
Traditional paper message pads were once essential office tools, but they can become inefficient in modern workplaces. PhonePad replaces paper message slips with a digital system that improves organisation, accuracy, and communication. By storing messages electronically, offices can reduce lost notes, improve response times, and maintain a clear record of incoming calls.Developed by Cybercom Software
PhonePad is developed by Cybercom Software, an Australian software company specialising in productivity tools for professional offices. Cybercom Software products are used by organisations around the world to improve communication and workflow management.Frequently Asked Questions
What Does PhonePad Do?
PhonePad is software that allows offices to record and send phone messages digitally instead of using paper message pads.Is PhonePad a Multi-user System?
Yes. PhonePad is designed for offices where multiple staff members send and receive phone messages.Who is PhonePad designed for?
PhonePad is used by professional offices such as law firms, medical practices, accountants, insurance agencies, and other businesses that manage incoming calls.What Problem does PhonePad solve?
PhonePad replaces traditional paper phone message slips with a digital system that improves organisation, communication, and record keeping.
PhonePad 5
Products
PhonePad
•
Overview
•
Features
•
Why You Need PhonePad
•
Pricing
•
Licensing PhonePad
•
Upgrading from PhonePad 4
MessageSender
•
Licensing MessageSender
•
Setting Up MessageSender
Appointment Calendar
Copyright © 1995 - 2025 Cybercom Software. All rights reserved. Family Owned Business since 1995.
Cybercom Systems International Pty Ltd, trading as Cybercom Software.
PhonePad is a multi-user phone message management
system designed to replace traditional paper phone
message pads used in offices.
Instead of writing phone messages on paper slips,
receptionists and office staff record messages digitally
and send them instantly to the intended recipient.
PhonePad helps offices capture important call
information, deliver messages quickly, and maintain a
searchable history of communication.
PhonePad is developed by Cybercom Software, a
software company based in Canberra, Australia.
Why PhonePad Was Created
For decades, offices relied on paper message pads to record incoming calls. Receptionists would write down the caller’s name, phone number, and message, then place the slip on the recipient’s desk. While simple, paper systems create several problems: • messages can be misplaced • handwriting may be unclear • messages may not be delivered quickly • there is no searchable history • multiple staff cannot easily share message information PhonePad was designed to solve these problems by providing a centralised digital phone message system for offices.How PhonePad Works
When a call is received, a receptionist or staff member records the message in PhonePad instead of using a paper slip. Typical information recorded includes: • caller name • company name • phone number • the person the message is for • date and time of the call • the message itself Once saved, the message appears instantly on the recipient’s computer. This allows staff to see messages immediately without relying on physical notes. Because all messages are stored electronically, they can also be searched later if needed.Key Features of PhonePad
PhonePad includes a range of features designed specifically for busy offices.Instant Message Delivery
Messages are delivered immediately to the intended recipient.Multi-User Environment
Multiple staff members can send and receive messages across the office network.Message History
All messages are stored electronically and can be searched later.Organised Communication
Messages are kept in a structured system rather than scattered paper notes.Reliable Record Keeping
Important call information can be retrieved whenever required.Who Uses PhonePad?
PhonePad is used by organisations that receive frequent incoming calls and need to ensure messages are handled accurately. Common users include:Law Firms
Legal offices rely on accurate message tracking for client communication.Medical Practices
Reception staff can record patient messages and send them instantly to doctors or nurses.Accounting Firms
Accountants often receive client calls that require follow- up.Insurance Agencies
Insurance offices handle many incoming calls that must be recorded carefully.Professional Services
Any business with reception staff managing calls can benefit from a digital message system.Replacing Paper Message Pads
Traditional paper message pads were once essential office tools, but they can become inefficient in modern workplaces. PhonePad replaces paper message slips with a digital system that improves organisation, accuracy, and communication. By storing messages electronically, offices can reduce lost notes, improve response times, and maintain a clear record of incoming calls.Developed by Cybercom Software
PhonePad is developed by Cybercom Software, an Australian software company specialising in productivity tools for professional offices. Cybercom Software products are used by organisations around the world to improve communication and workflow management.Frequently Asked Questions
What does PhonePad do?
PhonePad is software that allows offices to record and send phone messages digitally instead of using paper message pads.Is PhonePad a multi-user system?
Yes. PhonePad is designed for offices where multiple staff members send and receive phone messages.Who is PhonePad designed for?
PhonePad is used by professional offices such as law firms, medical practices, accountants, insurance agencies, and other businesses that manage incoming calls.What problem does PhonePad
solve?
PhonePad replaces traditional paper phone message slips with a digital system that improves organisation, communication, and record keeping.
