Ahh, remember the old phone message pads? They’ve been around for a long time. I suspect most people have used a phone message pad at least a couple of times, whether at work or at home. Although designs have changed over the years, they are still basically the same - paper forms used to log the details of phone calls. Many businesses continue to use phone message pads on a daily basis, despite their many inefficiencies. If you’re one of those businesses you might be asking yourself “ What’s that? What inefficiencies?”. Yes, phone message pads are relatively quick and easy to use to record the details of received phone calls. But consider these points: Wouldn’t it be easier if some of the phone call details could somehow be automatically filled? Can phone message pads show you a history of all interaction with your customers? Can you easily search through all previous phone messages? How easy is it to misplace or lose phone messages? Besides sticking phone messages to your computer’s monitor, do phone message pads have an effective follow up system that reminds you to take action on received phone calls? Can phone message pads produce statistics on how many phone calls have been received, how quickly phone messages are read and responded to, and how many phone messages haven’t been followed up? How easy is it to give the same phone message to multiple people? This usually means the same phone message has to be written out several times. Can the phone messages be automatically forwarded to someone that is not in the office? For these reasons and many others, a lot of people have replaced their old phone message pads with a much easier and more efficient way to log phone calls and manage phone messages. Here’s another phone message form, but this one is not from a paper-based phone message pad. It’s from a software application called PhonePad. PhonePad completely replaces your phone message pads with a much more efficient electronic equivalent. There are many advantages to this including: Phone calls are quick and easy to log. Never lose a phone message. Messages are prefilled with caller information. Automatically maintain a complete history of all phone calls. Use PhonePad remotely. Extensive but simple-to-use follow up tools ensure you never forget to return a phone call. Comprehensive management tools track messages and monitor performance. Receive messages when you’re out of the office. Plus so much more.

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