Developing software is a time consuming and expensive
business. So that we can continue to develop PhonePad and
provide more frequent releases, we have introduced annual
When you purchase PhonePad 5 you also get an Update
Plan for 12 months. After that you will need to renew your
Update Plan if you wish to continue to receive updates.
Update plans are 30% of the license cost. If your Update
Plan expires, you have up to 6 months to renew it at 30%.
After that, the renewal cost increases by 15% every 3
months up to a maximum of 75%.
Important: Your PhonePad 5 license is perpetual, which
means it never expires. If you decide not to renew your
update plan PhonePad 5 will continue to work. It is not
dependant on having a current update plan.
What is an Update Plan?
It’s a plan that provides you with 12 months of free minor
and major updates.
How Much Does an Update Plan Cost?
It costs just 30% of your license cost (if you renew within
6 months of the expiry date). When you purchase
PhonePad a 12 month update plan is included, so you
don’t have to worry about it for the first 12 months.
Do I Have to Renew My Update Plan When It
No. It is completely optional.
What Happens if I Don’t Renew My Update Plan?
You will no longer receive major and minor updates.
What’s the Benefit of an Update Plan?
You receive all minor updates at no extra charge. These
contain new features, improvements, enhancements and
bug fixes. If any major new versions are released during
the period of the update plan, you will also receive these
at no extra charge.
Does an Update Plan Include Support?
No, support is completely separate and doesn’t require a
plan. Free email support is provided whether or not you
have a current Update Plan. So even if you don’t have a
current update plan you can still get support. There’s
nothing worse than having unsupported software.
Update Plan Renewal Cost After Expiry
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