The connection status indicator shows whether PhonePad Chat is connected to the PhonePad Chat Server. If the connection is lost, PhonePad Chat automatically attempts to reconnect.
Check the Connection Status
Look at the connection status indicator in the bottom-left corner of the window.
Green: PhonePad Chat is connected to the Chat Server.
Orange: The connection has been lost and PhonePad Chat is attempting to reconnect.
Red: PhonePad Chat is unable to connect to the Chat Server.
Move the mouse pointer over the indicator to see a status hint. When connected, the hint also shows the Chat Server address.
When the Connection Is Lost
The indicator changes to orange. PhonePad Chat retries automatically, so leave the program open while the connection is being restored.
Messages cannot be sent or received while the server connection is unavailable. An unsent message in the editor is preserved as a draft.
When the Connection Returns
The indicator changes back to green when PhonePad Chat reconnects successfully. You can then continue chatting.
If you have an unsent draft, review it and click Send when you are ready.
If the Connection Does Not Return
Check that your computer is connected to the office network. Ask your administrator to check that the PhonePad Chat Server is running and available.