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''Unable to login using your Windows Username.''

Author: Admin Reference Number: AA-00210 Views: 1196 Created: 2014-02-02 21:09 Last Updated: 2014-02-02 21:09 0 Rating/ Voters


This error message will appear if you have PhonePad configured to log you in using your Windows username, and your Windows username doesn't match your PhonePad username. The two usernames must be the same. 

Log in to PhonePad Admin and change your PhonePad username to match your Windows username.