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PhonePad is Working on the Host PC But Workstations Won't Connect in Local Mode.

Author: Admin Reference Number: AA-00201 Views: 2221 Created: 2014-02-01 07:12 Last Updated: 2014-02-02 03:08 100 Rating/ 1 Voters

If PhonePad is working fine on your Host PC but the workstations are unable to connect, there are a number of things to check:

  • Is the PhonePad database located in a Public folder on the Host PC?
  • Have you shared the PhonePad data folder on the Host PC?  This can be done using the Share button in DBConnect.
  • If you run DBConnect on the workstations, is Local Database Folder set to the shared folder on the Host PC?  It should be in this format \\Host PC Name\PhonePad Data Folder, eg. \\MyPC\PhonePadData.
  • Do users have read/write access to the PhonePad data folder?
  • Can the workstations access any other Public folders on the Host PC?

If you are still unable to get the workstations to connect, please email PhonePad Support.

Please Note:  This information relates to peer-to-peer networks running PhonePad in Local Mode.