Relocating Your PhonePad Database to Another Drive

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By default, your PhonePad database is located under C:\ProgramData\Cybercom Software\PhonePad5Server.

 

If your Server or Host PC has more than one physical or logical drive then you can optionally move the database to that drive.  For example, some users like to reserve the C: drive for the operating system and a D: drive for data.

 

If you want to move your database to a different drive then a program is included with PhonePad specifically to do this.

 

1.Open the C:\PhonePadServer folder.

 

2.Open RelocateDatabase.

 

 RelocateDatabase

 

3.Enter or select the new location for the database.

 

4.Click Move and then confirm this action when prompted.

 

5.Your database and associated folders will be moved to the new location.

 

 

If the PhonePad 5 database already exists in the location you select, this message will be displayed.

 

 RelocateDatabaseMessage

 

The first option will overwrite the database in the destination located.

 

The second option will just update the location of the database in the system without overwriting anything.

 

The third option will cancel the relocation.

 

 

LightBulb

If you want to move your PhonePad database to another Server or Host PC, use the Move Database program instead.  You can click on the MoveDatabase link in Relocate Database to take you to the website page where you can download MoveDatabase.

 

 

warning

For technical reasons, the PhonePad database cannot be located on a network drive or an external drive such as a USB drive or NAS.  If you move the database to these types of drives PhonePad will stop working.