Duplicate Address Book Entries

If you manage to get duplicate address book entries then it can become confusing for users when they need to select a caller for an incoming or outgoing message.

You can quickly find out if you have any duplicates by clicking on the Address Book Duplicates button on the Manager tab of the toolbar, or select Address Book Duplicates from the Manager menu.

When the window has opened, click the Find button to scan the Address Book for duplicates.

AddressBookDuplicates

Name	Lists the fullname of each caller that has more than one entry in the Address Book.
Occurrences	Shows the number of times the caller appears in the Address Book.
Address Book Link	Click the link to go directly to the duplicate entries in the Address Book.

Viewing Duplicates

Click the link next to the name you want to view. The Address Book will open and the duplicates will be shown.

DuplicateAddressBookEntries

You can then view each entry in turn to check if they are duplicates and delete any you don't want.

Printing the List of Duplicates

Click the Print button to print out the list.