Authentication

There are a wide range of mail servers on the Internet and all of them require you to authenticate your connection. Unfortunately not all mail servers use the same authentication protocols so it can be a bit of a challenge to find out what your mail server requires.

PhonePad includes 3 authentication method: Automatic, Manual - Method A, and Manual - Method B. These are actually 3 complete email systems built in to PhonePad (and MessageSender). Hopefully with such a broad range of authentication methods at least one of them will work with your mail server.

The Automatic option will attempt to connect to your mail server and try to automatically determine which authentication method to use. If it is unable to work this out then you will need to try the manual methods.

Authentication Method
Automatic	When selected, the email system will automatically try to determine the authentication used by your mail server and then connect using those settings. If the Automatic method is unable to work out what authentication requirements your mail server has then try the manual methods. The two manual methods have different authentication settings
Manual - Method A	When selected, you will be able to use one of the authentication methods listed under Method A.
Manual - Manual B	When selected, you will be able to use one of the authentication methods listed under Method B.
SSL Connection	Check this check box only if your mail server requires a secure connection.
EHLO	It's recommended that you have this option checked as it enables the email system to work out what capabilities your mail server has. This is used in determining its authentication requirements.
ESMTP	Some mail servers support Extended SMTP so try checked and unchecked.
Pass Through	Check this check box if automatic authentication doesn't work.

Method A

These authentication settings apply when you have Manual - Method A selected. You can choose from:

•User Password

•CRAM MD5

•NTLM

•Kerberos

•XO AUTH 2

Method B

These authentication settings apply when you have Manual - Method B selected. You can choose from:

•SASL

•SASL Only

•No TLS

•Automatic TLS

•Implicit TLS

•Explicit TLS

•SSL2

•SSL3

•TLS

•TLS11

•TLS12