PhonePad Help

Preferences - Email

Preferences - Email

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Preferences - Email

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The Email tab allows you to specify which method you want to use to email messages from within PhonePad.

 

Email Method




MAPI

When selected, PhonePad uses the Windows Simple Messaging API (MAPI) to send messages with the Email Message feature.



SMTP

When selected, PhonePad uses a mail server to send messages with the Email Message feature.  If you select this option you will need to configure your mail server setttings under SMTP Settings.

 

      EmailMethod

 





SMTP Settings




Mail Server




SMTP Server

This is the name of your mail server, eg. mail.xyzcorp.com.



SMTP Port

This is the port number your mail server expects you to use.  The default is 25.

 

     

 

Email Account




Name (From)

This is the name for the email address, eg. John Smith.



Email Address

This is the email address for the account you are using, eg. john@xyzcorp.com.



Username

This is the username for the email account eg. john+xyzcorp.com or john@xyzcorp.com.



Password

This is the password for the email account you are using.



      EmailAccountSettings



Authentication




Different mail servers require different authentication methods.  You may need to experiment with different settings to determine what your mail server requires to authenticate a connection.  If you have difficulties with this, Cybercom Software Support can assist with this.



Use SASL

Use Secure Password Authentication methods (SASL) when connecting to the mail server.



Use SASL Only

Only use the only Secure Password Authentication methods (SASL) when connecting to the mail server.



Use EHLO

Use SMTP extensions when communicating with the mail server.



Use TLS

Configures PhonePad to use the TLS 1.0 security protocol.



Use SSL 2

Configures PhonePad to use the SSL 2.0 security protocol.



Use SSL 3

Configures PhonePad to use the SSL 3.0 security protocol.



Automatic

The appropriate option will be automatically selected.



Implicit

SSL negotiation will commence immediately after the connection is established.



Explicit

PhonePad will first connect in plaintext and then explicity start SSL negotiation through a protocol command such as STARTTLS.



None

No SSL negotiation or security. All communication will be in plaintext mode.



        EmailAuthentication

 

 

Testing the Authentication Settings

 

You can test the settings by selecting the Mail Server tab and clicking the Test button.

 

Here is an example of a successful test.  The mail server has accepted the connection and sends a test email.

 

 TestAuthenticationSettings