PhonePad Help

Inbox

Inbox

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Inbox

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The Inbox displays a list of messages that have been sent to you.  Messages are listed in the order they are received, with the most recent ones appearing at the bottom of the list.

 

 

 inbox2

 

 

The Inbox displays the date and time of each message, the name of the caller and where they are from (eg. their company).  You can view a message using a number of methods:

 

Double-click on the message
Click on the View button on the sidebar
Click on the View button on the toolbar
Select View Message from the File menu

 

 

Message Priority and Status

 

The status and priority of each message is indicated by an icon.

 

 OpenEnvelope        Indicates a message that has been read.        

         

 ClosedEnvelope        Indicates a message that has not been read.        

         

 WarningIcon        Indicates an urgent message.        

         

 Black        Indicates a message that has been read.        

         

 Blue        Indicates a message that has not been read.        

         

 Red        Indicates an urgent message.        

         

 phone2        Indicates the message is a telephone message.        

         

 NOTE        Indicates the message is a text message.        

         

 FOLLOWUP        Indicates the message has been marked for follow up.        

         

 TICK        Indicates the message has been followed up.        

 

User List

 

If you have been nominated as a Receptionist, a user list will appear to the left of the Inbox (see Receptionist Mode).

 

 

Message Sorting

 

Messages can be sorted in the Inbox by clicking on the column heading.

 

 ColumnClick

 

You can also set the overall message order in a message list, ie. newest messages are shown at the top or bottom.

 

 

Message Filtering

 

Inbox messages can also be filtered so that only the messages you want to see will be displayed.

 

 

Popup Menu

 

The Inbox message list has its own popup menu, which can be accessed by right-clicking on the message list.

 

 

         InboxPopupMenu