Testing the Server
If you are using PhonePad in Remote Mode, and are not able to connect to the PhonePad server successfully, the Server Test facility can be used to diagnose the problem. Click Test Server under the Server tab.
The Server Test window will be displayed.
|Server Details||Displays the IP address and ports from the main window.|
|Execute||Tests the server.|
|Save||Saves the test results to a text file.|
|Emails the test results to Cybercom Software Support.|
|Close||Closes the Test Server window.|
|Test Log||Displays the result of each test performed.|
To test the server setup, click the Execute button. A series of tests will be performed and the results of each test will be displayed in the Test Log. If any tests fail you can email the results to us by clicking the Email button.
Please note that the most comm
For more information see Troubleshooting Server Problems.