I Open a Message But a Different Message is Displayed.

[support]

If you open a message and a different message is displayed then minor data corruption has occurred in the PhonePad database. These can easily be fixed:

1. Get all users to close down PhonePad on their PCs (DBRepair requires exclusive access to the database).
2. Run DBRepair.
3. Select the Repair button to repair your PhonePad database.

That's it. The correct message should now be displayed when you open the message.

For information on the causes of data corruption, please refer to the Data Corruption article in the PhonePad Knowledge Base.