11-12-2005, 05:12 AM
Problem
When running PhonePad, you get a "DBISAM Engine Error # 11013 Access denied to table or backup file xxxxx" error, where xxxxx is a number.
Cause
PhonePad often creates temporary files to perform various tasks. These files are automatically managed by PhonePad and are deleted when they are no longer required. The error message indicates that PhonePad is unable to create temporary files due to insufficient access rights in the temporary folder.
Solution
From one of the workstations, run DBConnect and check the setting for Temporary File Directory. It should be set to a folder on the workstation's hard-disk. Ensure that this folder has sufficient access rights, ie. create, read, write, delete.
If you are using PhonePad in Remote Mode then you will also need to check the access rights for the temporary directory on the server/host computer. The temp directory is specified in ServerManager under the Server Configuration tab.
![[Image: localtemp.gif]](http://www.cybercom-software.net/forumimages/localtemp.gif)
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When running PhonePad, you get a "DBISAM Engine Error # 11013 Access denied to table or backup file xxxxx" error, where xxxxx is a number.
Cause
PhonePad often creates temporary files to perform various tasks. These files are automatically managed by PhonePad and are deleted when they are no longer required. The error message indicates that PhonePad is unable to create temporary files due to insufficient access rights in the temporary folder.
Solution
From one of the workstations, run DBConnect and check the setting for Temporary File Directory. It should be set to a folder on the workstation's hard-disk. Ensure that this folder has sufficient access rights, ie. create, read, write, delete.
If you are using PhonePad in Remote Mode then you will also need to check the access rights for the temporary directory on the server/host computer. The temp directory is specified in ServerManager under the Server Configuration tab.
Other Relevant Articles
[list][*]PhonePad Running Slow or Appears to Be Freezing[/list:u]